Phong Quoc Lam [email protected]
     [email protected] 

Objective A position in Information System Department, to Support and develop databases, applications, networking, and Web Developer.
Education 1995 - 1999 University Of Louisville, Louisville, KY

Expected Graduation Date: August, 2001.

BS in Business Administration in Computer Information Systems

 

Work experience

1996 - 1997   University of Louisville , Speed Scientific School                

Help Desk Agent at MRL lap

  •       Provided technical support on applications, email, intranet, and internet        including the remote dialup UofL.net software installation and configuration for             student, staff, and faculties at home and on campus.

1997-1998     GTS  (Group Technical Services) Louisville, KY

Technician  

  •      Trouble shoot PC motherboard.

  •      Trouble shoot laptop motherboard.

1998-1999    CERPLEX GROUP, INC

Technician (level2)

  •  Trouble shoot PC motherboard.

  • Trouble shoot GATEWAY 2000 monitor.

1999             AMERICOM Handset Processing Center

Technician

  • Trouble shoot and repair cellular phone.

  • Software upgrade.

  • Radio Frequency signal setting and testing .

Technical skills Software/Application
  • Office 2000, Office 97 including Access, Excel, Word, Power point and Outlook. Microsoft Front Page, Visual Basic, etc...
  • Installing and Configuring Microsoft Internet Explorer 4.0 and Netscape Communicator package.
  • CorelDraw 7.0, 8.0,  Photo Paint 7.0, 8.0, Corel Dream 3D 7.0, 8.0.
  • Adobe Photoshop 4.0, 5.0, Adobe Illustrator 4.0, 5.0, Frame Maker 4.0, 5.0
  • Hotdog HTML editor, Expert HTML editor and more...scan.
  • Gift Construction Set Professional.

Operating System

  • Windows NT, NT Workstation 4.0, 5.0, Windonw98, Windows 95, Windows 3.1, Windows For Workgroup 3.11, MAC, and Unix 9.01, 9.05.

Networking

  • Novell Netware, Windows NT Server and Microsoft Networking.

Database

  • Microsoft Access, DBASE, VB.

Hardware

  • Experience in replacing and installing Hard Drive, Flobby Drive, CD Rom Drive, Network Interface Card, Memory, Mother Board, and Modem.

Programming Languages

  • PASCAL, Fortran-77, C, C++, COBOL, Visual Basic 4.0, 5.0, Access, Qbasic, HTML, DHTML, Java, Java Script.

Trouble shoot

  • Trouble shoot PC hardware, software, motherboard, laptop, monitor, network system, and electronic equipments.
References

References Available upon Request